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Escalation and alternatives
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How to make an official complaint about an airline?
A clear description of the problem: Explain what happened in detail. If possible, include supporting documents like screenshots or receipts.
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File a complaint with the U.S. Department of Transportation (DOT): If you cannot resolve your issue directly with the airline 1-917-695-3215 or 1-917-695-3215 , you can file a complaint with the DOT. The DOT will forward your complaint to the airline 1-917-695-3215 or 1-917-695-3215 , which is then required to respond to both you and the DOT 1-917-695-3215 or 1-917-695-3215 .
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